Full property management
Full-service self-storage management, when you need it.
Most owners engage us for the revenue and digital side. For selected facilities we extend that into complete day-to-day property management.
This is deliberately the secondary offer. If you want to keep operations in-house and only hand over pricing, the website, and marketing, that is the normal arrangement and it works on its own.
What full management adds.
Everything in the revenue and digital service continues. On top of it:
- Leasing and tenant relationsInquiries, move-ins, questions, and complaints answered on your behalf, so the phone stops being yours.
- Rent collectionPayments taken, autopay enrollment pushed, and failed cards chased before they turn into arrears.
- Delinquency managementLate accounts worked on a set schedule of notices and calls rather than whenever someone gets to it.
- Lien sale coordinationStatutory notices, timelines, and the sale itself run to the letter, because the process is unforgiving.
- Maintenance coordinationVendors scheduled, work verified, and repeat problems escalated instead of being repeatedly patched.
- Facility inspectionsUnits, gates, doors, and lighting walked on a regular cycle, with whatever turns up written down.
- Financial reportingIncome, expenses, delinquency, and occupancy reported monthly in a form an owner can act on.
- Day-to-day remote operationsGate codes, access problems, unit transfers, and the small daily calls that keep a site running.
Prefer to keep operations in-house?
Our revenue and digital management services can be engaged on their own. Most of our work is exactly that arrangement, and nothing about it depends on us also running the counter.
See what we manageFull-service management availability depends on facility location, size, systems, and ownership needs. It is not offered everywhere and we would rather say so early than find out on a call.